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 North Carolina Health Choice
Rights and Responsibilities
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You have the right to:
  • Apply for assistance, and if found ineligible, reapply at any time.
  • Have any person, not to exceed three people, participate in the interview for determination of eligibility.
  • Be protected against discrimination on the grounds of race, color, national origin, sex, religion, age, or disability.
  • Have any information given to the agency kept in confidence.
  • Withdraw from the assistance program at any time, including if you do not want your social security number stored in a computer or matched with other information stored in a computer.
  • Receive assistance, if found eligible.
 Appeal to the local department of social services and to the State Division of Social Services for a hearing if:
  • You were denied the right to apply or reapply for assistance.
  • You were encouraged to withdraw your application.
  • Your application was not acted upon in a timely manner.
  • Your application was denied and you believe the decision was not correct.
  • You assistance is incorrect based on the county's interpretation of state regulations.
Your Responsibilities - If you or your children qualify for NC Health Choice, you must:
  • Provide all necessary information to help county social services, state, or federal Medicaid agencies determine your eligibility for the program.
  • Certify that everyone listed on the application currently lives in North Carolina and plans to stay indefinitely.
  • Understand that information on the application will be stored on computer and may be compared to computer records of other agencies such as Social Security, Employment Security, Motor Vehicles, Internal Revenue, or other states' assistance programs.
  • Report change of address, household membership, plans to move, availability of other health insurance, changes in income within 10 days of knowing the change.
  • Make no false statements, withhold any relevant information, or fail to report changes in the household as required by the point above.  It is illegal to obtain, assist, or help another person, directly or indirectly, to obtain money or services they are not entitled to as a recipient of these programs.  It is also against the law to alter, sell, or lend a program identification card to another person.  Violators will be prosecuted under state and/or federal law.