When the Department of Social Services receives a call with concerns relating to child neglect or dependency, the choice may be made to contact the family in order to complete a family assessment.
The goal of this method is that the Department of Social Services and the family will work to develop a partnership to ensure the safety of the child. Some parents are not able to keep their children safe. In cases of abuse, serious neglect or some cases of dependency, a traditional investigation will take place. Law enforcement may be asked to assist with this process.
NC DHHS Multiple Response System